FAQ

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New Color Codes

Below are some of are common questions about the new color codes system

1. Have questions or suggestions about the new color code system? How can I provide feedback?

Please e-mail support@ohuhu.com.

2. Will the new color code system affect other Ohuhu products?
Currently, it only applies to alcohol markers (Honolulu, Honolulu B, Honolulu Plus, Honolulu S, Oahu, Kaala, Kaala B, Molokai). Other products (e.g., acrylic pens, watercolor pens, art paper) are unaffected. Expansion plans will be announced via the official website and social media.

3. Are there tutorials to help me adapt to the new color code system?
Yes! We will soon release additional tutorials on the following platforms:

● Official Blog: Tutorials and artist case studies for the new system.

● Social Media: Short video demos on @Ohuhu_Art.

Orders

Below are some of are common questions about orders

Shipping & Returns

Below are some common questions about shipping, returns, and exchanges

Products

Below are some common questions about our products

Didn't find your answer?

Get in touch with our customer service team at support@ohuhu.com